How to Automate Marketing for Nonprofits: Your Complete Guide

Angie oversees Cazoomi's operations. She enjoys traveling, loves dogs, is a 1% Pledge supporter, and a start-up entrepreneur with investments in several APAC startups. 13 minute read

Everything You Need to Know About How to Automate Marketing for Nonprofits

In the nonprofit sector, the need to communicate effectively with supporters, volunteers, and donors is vital. 

However, with limited budgets and often small, overstretched teams, many nonprofits struggle to maintain consistent marketing efforts. And this is precisely why you need how to automate marketing for nonprofits.

Real talk: you cannot automate everything. No machine is a better strategist than your human team.

You can automate a large part of the mundane tasks and even the dissemination of your content. Worried you’ll sound like a robot?

Don’t be!

If you know how to automate marketing for nonprofits the right way, you’ll gain even more traction than with manual and labor-intensive activities.

Before we dig into the how, a quick primer on the why:

Why Do You Need to Know How to Automate Marketing for Nonprofits?

Can you imagine sending emails manually, one by one, to 1000+ recipients? Yeah, neither can I, it’s no longer the 90s.

Automation can do so much more, though.

This is why marketing automation tools have become indispensable for organizations in various industries, including the nonprofit sector. These tools not only help nonprofits save time and resources but also allow them to deliver personalized and timely messages to their supporters. 

Here’s what the data says about marketing automation for nonprofits:

  • Donors and stakeholders are spread across various platforms, which means nonprofits need to learn how to automate their marketing across platforms too.
  • Nonprofits get up to 760% more revenue if they send segmented email campaigns. 
  • Automated email marketing generates 320% more revenue and a 119% higher click rate than non-automated email marketing.
  • Over 90% of donors prefer to give monthly, which means you have to stay in constant contact with them.
  • Email is still underutilized by nonprofits, so this is your chance to stand out.

Bonus: 79% of nonprofits already use marketing automation and see great results from it. Are you one of them?

Let’s delve deeper into how marketing automation works and how your organization can use it effectively.

Why Marketing Automation Is Essential for Nonprofits

Marketing automation allows nonprofits to engage with their supporters in a more personalized, efficient, and scalable manner. With the ability to set up automated workflows, you can handle multiple tasks simultaneously, from email marketing and social media engagement to event promotion and donor segmentation.

Here’s why marketing automation should be a cornerstone of your nonprofit’s strategy:

  • Time and resource efficiency: automation can handle repetitive tasks such as sending emails, updating contact information, and tracking donor behavior, freeing up your team to focus on high-priority initiatives.
  • Improved engagement and retention: automated workflows allow nonprofits to engage supporters through timely and relevant content, improving retention and donor loyalty.
  • Better use of your: marketing automation tools often integrate with CRM systems, helping nonprofits manage and leverage donor data more effectively. You can easily track behaviors, segment audiences, and personalize your outreach efforts.

Pssst, does this sound useful? Hundreds of nonprofits use SyncApps to integrate Salesforce NPSP/NPC to marketing automation platforms like Constant Contact or Mailchimp. Want to know why SyncApps is the preferred integration platform for nonprofits?

  • Consistency in communications: automating email sequences, social media posts, and donor follow-ups ensures that you maintain regular, meaningful contact with your supporters.
  • Cost-effective scaling: by automating tasks, even small nonprofits with limited marketing staff can scale their outreach and communications.

How to Automate Marketing for Your Nonprofit: A Step-By-Step Guide

Nonprofits typically operate with limited resources, making it crucial to adopt solutions that are both cost-effective and easy to manage. The good news is that several tools and strategies can help you automate your marketing without overwhelming your budget.

Start with Email Automation

Email marketing remains one of the most effective channels for nonprofit organizations. According to multiple studies, every dollar you spend on email marketing has an ROI of $30-$40.

So where else would you start if not with the lowest-hanging fruit?

  • Send a welcome series: automatically send a sequence of welcome emails when someone subscribes to your list or donates. This initial communication is crucial in establishing a strong relationship with your supporters.
  • Donation follow-ups: set up automated workflows that send donation receipts, thank-you emails, and updates on how the donor’s contributions are being used.
  • Re-engage lapsed donors: automated re-engagement campaigns can help you reconnect with donors who haven’t given or interacted with your content recently. Trigger a special offer or donation match campaign to bring them back.

Key Tools: platforms like Mailchimp or Constant Contact offer nonprofit-friendly email automation solutions. These platforms allow you to create automated workflows tailored to your donors’ behaviors, such as donation frequency or event participation.

Read our in-depth comparison between Mailchimp and Constant Contact for nonprofits here.

Your next step: truly leverage marketing automation by integrating these platforms with your CRM. Learn how other nonprofits are doing it in our free guide

Automate Social Media Scheduling

Social media is an essential tool for nonprofits to engage with their community, raise awareness, and mobilize supporters. However, managing multiple social media channels can be time-consuming, especially for small teams. 

Automating social media scheduling helps ensure that your content is posted consistently across platforms.

  • Pre-schedule posts: use automation tools to plan and schedule posts for Facebook, Instagram, LinkedIn, and Twitter. Pre-scheduling allows your team to focus on real-time engagement rather than manual posting.
  • Donor acknowledgment and milestones: automate donor recognition posts for social media when someone donates, reaches a milestone, or attends a fundraising event. Public acknowledgment on social media can help deepen donor relationships and encourage others to contribute.
  • Event promotion: social media scheduling tools can also automate event reminders, live updates, and post-event follow-ups.

Key Tools: platforms like Buffer, Hootsuite, and Publer offer cost-effective social media scheduling solutions for nonprofits.

Automate Donor Segmentation and Targeting

Segmentation is a crucial aspect of nonprofit marketing, allowing organizations to tailor their messaging to specific groups of donors based on their engagement history, demographics, and donation behaviors. 

Automation tools make it easy to segment your audience and target them with personalized content.

  • Behavior-based segmentation: automatically group your supporters based on actions they’ve taken, such as donating, signing up for your newsletter, or attending an event. Create personalized campaigns for each segment.
  • Automated triggers: set up automated email triggers for specific actions, such as when a donor gives for the first time, attends an event or reaches a donation milestone.
  • Personalized campaigns: use automated workflows to send highly relevant content to your audience based on their behavior. For instance, a donor who regularly contributes to specific campaigns could receive personalized updates on the impact of their contributions.

Key Tools: CRM systems like Salesforce NPSP, integrated with Mailchimp or Constant Contact via SyncApps can automate donor segmentation and manage campaigns tailored to different donor groups.

Automate Event Marketing and Management

For nonprofits that host fundraising events, managing communication with attendees can be a time-intensive process. Marketing automation can simplify event promotion, registration, and follow-ups, allowing your team to focus on running the event itself.

  • Pre-event campaigns: automate the process of promoting your event by sending reminder emails, countdowns, and event details to your mailing list. You can also use social media automation to post regular event updates.
  • Post-event follow-up: automatically send thank-you emails, post-event surveys, and follow-up donation requests to attendees. These post-event communications are crucial for maintaining relationships with your supporters.
  • Registration and ticketing: automate your event registration process by using integrated tools that handle ticketing, confirmations, and reminders.

Key Tools: platforms like Eventbrite and SyncApps can integrate event management with your CRM and email marketing tools to automate every aspect of event promotion and follow-up.

Did you know you can integrate Eventbrite with Salesforce so that you have a 360-degree view of all your event attendees?

Leverage Automated Reporting and Insights

Tracking the success of your campaigns is crucial for improving your marketing efforts. However, manually collecting and analyzing data can be overwhelming, especially for small teams. 

Automation tools can streamline the reporting process, providing you with valuable insights into what’s working and what isn’t.

  • Automated reports: set up automated reports that provide insights into key metrics such as email open rates, social media engagement, and donation levels. These reports can be scheduled to arrive in your inbox weekly or monthly.
  • Donor insights: automation tools can help you track donor behaviors, such as the frequency of donations, preferred communication channels, and event participation. Use this data to refine your marketing strategies.
  • Real-time dashboards: many marketing automation tools offer real-time dashboards that allow you to monitor campaign performance and make adjustments as needed.

Key Tools: Google Analytics, HubSpot, and SyncApps provide robust reporting features that allow nonprofits to automate data collection and analysis.

On SyncApps, for instance, you can have all your data in a single dashboard. Why bother with separate reports from your marketing automation platform and your CRM when you can have them both in a single place, with combined insights?

Want the most powerful reporting tool that will take your nonprofit marketing automation to the next level? Start here for free!

How SyncApps Helps Nonprofits Automate Their Marketing

We’ve built SyncApps as a powerful and affordable solution for nonprofits looking to automate their marketing efforts. With SyncApps, you can integrate your CRM, email marketing, and event management tools to create a seamless, automated workflow.

Here’s how SyncApps by Cazoomi can help nonprofits:

  1. CRM integration: SyncApps integrates your marketing automation platform with leading nonprofit CRMs such as Salesforce NPSP/NPC and or ERPs like NetSuite. This integration allows you to sync donor data, segment your audience, and automate your communications based on donor behaviors and preferences. This ensures that your messaging is always relevant and personalized.
  2. Email marketing automation: SyncApps allows you to automate your email marketing by connecting platforms like Mailchimp and Constant Contact with your CRM. You can set up automated workflows for welcome emails, donation receipts, and re-engagement campaigns without needing manual input from your team. This reduces the burden on your staff while improving the consistency and effectiveness of your email outreach.
  3. Event marketing integration: SyncApps integrates event platforms like Eventbrite and with your CRM, making it easy to automate event promotions, confirmations, and follow-ups. This helps you manage your events more efficiently and ensures smooth communication with attendees before, during, and after the event.
  4. Donor segmentation and personalization: with SyncApps, nonprofits can automatically segment their supporters based on donation history, engagement levels, and interests. By integrating your CRM and email marketing platforms, SyncApps helps you create personalized email campaigns that target the right people with the right message, boosting engagement and donor retention.
  5. Affordable and nonprofit-Friendly: One of the biggest advantages of SyncApps is its affordability. Many nonprofits operate on tight budgets, which is precisely why we made sure we stay affordable — we want to support your mission! Register an account and you’ll get 25% off forever!

Ready to start automating your nonprofit marketing? We have some final advice for you.

How to Automate Nonprofit Marketing the Smart Way

If you Google “how to automate marketing for nonprofits” you get thousands of ideas. There is almost nothing that you can’t do with marketing automation.

That doesn’t mean you should do it all, though. We’ve seen nonprofits jump the gun and automate everything they did in a week. This is a recipe for disaster: your team will be confused, some tools will break, you will lose data, and so on.

So our top advice is:

  1. Start Small and Scale Gradually

Begin by automating your email marketing efforts, such as sending a welcome series to new subscribers or donors, and expand from there. Once you’ve mastered one workflow, you can gradually add more automated processes.

It typically takes between 3 and 12 months to automate every process that should be automated in nonprofit marketing. 

  1. Leverage Free or Discounted Tools

Many marketing automation tools offer free plans or discounted pricing for nonprofits. Platforms like Mailchimp (15%), HubSpot (40%), and SyncApps (25%) provide nonprofit-friendly pricing options, allowing you to start automating without a significant upfront investment. 

These subscriptions add up, so we recommend using your discounts whenever available.

  1. Focus on High-Impact Campaigns

Identify the marketing activities that have the most significant impact on your nonprofit’s success, such as donor engagement, fundraising appeals, and event promotion. Focus on automating these activities first, as they are likely to yield the greatest return on investment. 

For instance, automating your donation thank-you emails and re-engagement campaigns can significantly improve donor retention without requiring much manual effort.

  1. Use Templates and Pre-Built Workflows

Many automation platforms offer pre-built templates and workflows that are specifically designed for nonprofits. Use these templates to speed up the setup process and ensure that you’re following best practices. 

On SyncApps, for instance, you get access to 250+ pre-built workflows so you can start leveraging marketing automation and integration in days, not weeks.

  1. Monitor Performance and Make Adjustments

Once you’ve set up your automated workflows, it’s essential to monitor their performance regularly. Use the reporting tools built into your marketing automation platform to track key metrics, such as email open rates, click-through rates, and donation levels. 

Based on this data, you can make adjustments to your campaigns to improve their effectiveness over time.

Case Studies: Nonprofits Using Marketing Automation Successfully

Hundreds of nonprofits use SyncApps to automate their marketing. We have gathered a few dozens of their stories here.

Browse through them to get inspiration for your own nonprofit marketing automation strategy. Some of them have incredible ROI (think 3-digit ROI), so you’re bound to find some inspiration.

Want even more tactics? Grab the full guide on nonprofit marketing for free (we won’t even ask for your email address)

Conclusion: How to Automate Marketing for Nonprofits

For nonprofits, marketing automation is a game-changer. It allows even small teams to engage with their supporters effectively, build stronger relationships, and increase donations, all while saving time and resources. 

By automating repetitive tasks such as email marketing, donor segmentation, and event promotion, you can focus on what matters most: advancing your mission and making a positive impact in the world.

SyncApps is here to make sure that happens. Join hundreds of nonprofits who enjoy:

  • Lifetime discount
  • 24/7 support with real humans, on all plans, including onboarding support
  • Nonprofit-specific pre-built automations
  • A fully flexible and customizable platform (we even build the features you need from scratch!)
  • Bi-directional data flows and real-time communication between your mission-critical platforms.

Start here!