Customer Relationship Management, or simply CRM, has become an essential tool among businesses. Businesses, small or big, new or established, now make use of CRM for automating sales, customer services and marketing processes. It’s how CRMs make work, simply work better. Letting the business focus more on acquiring clients than spending hours on time consuming processes. And that’s what today’s app, Zoho CRM, focuses on for their subscribers.
In November 2015, Zoho CRM has now advanced to become the best-selling application of the former AdventNet in 2001 which transformed into Zoho Corporation, in under 5+ years on the CRM scene. Small businesses who wish to use a CRM software, for a very reasonable per seat subscription fee, yet still be able to use a complete CRM feature set to automate processes across sales, marketing and customer service, can now do it as Zoho CRM has all those bases all covered. No wonder why they’re among one of the leading CRM software companies today.
Zoho CRM assures you that what you’ll be generating is sales focused activities, not additional menial administrative work.
How? Through quickly automating tasks that can definitely improve your workflow and let you focus on cultivating better business opportunities. Zoho CRM can automate the leads from your website and populate them to your CRM system. Analyze visitor actions and monitor campaigns, mass emails and even your ad spend in order to improve ROI.
Of course, engagement from customers is very essential for a business to prosper. Zoho CRM covers multiple channels where you can connect with your customers to develop a healthy relationship. It can be through social media, email, phone calls or live chat. PLUS, your journey with Zoho CRM has become more convenient with its useful features such as the Business Card View that lets you look at detailed customer information in an instant, Microsoft Outlook plug-in, and others.
With Zoho’s Mobile edition, you can stay up-to-date wherever you may go. Stay connected with your customers and track sales activity on your devices. Also, there’s Zoho CRM for Google Apps making it effortless to share, collaborate and connect.
Therefore, Zoho CRM is designed for businesses to save time, easily monitor reports for both executives and staff, manage inventory through well built features, get mobile access, connect customers socially, secure good relationship with customers through multiple support channels, resources and most importantly, a modest CRM which comes packed with the full features of more robust mid-market offerings.
Using other apps you also need to connect to CRM?
Integrate your Zoho CRM app with Mailchimp, Constant Contact, Act-On, VerticalResponse, Data.com Data Update, ExactTarget, One Call Now, Pardot, Quotewerks, RingByName, Ringio and let SyncApps do the syncing.
