smarterBATHROOMS+ is an Australian bathroom and kitchen renovation company based in Melbourne. They have been in business for more than 15 years and they have always maintained the same commitment to excellence that has put them on the map.
The numerous awards they have received are testimony to the high level of quality and superior customer service they offer.
You don’t stay competitive in a house renovation business for 15 years without adapting to the evolving customer needs.
When smarterBATHROOMS+ launched, showroom visits and phone calls were their only chance to wow customers.
Today, most of their clients find them and start communicating with them online. Even when a project is completed, smarterBATHROOMS+ know that delighting a customer is the key to getting referrals and glowing reviews — the two things any business needs most this decade.
smarterBATHROOMS+ use Infusionsoft and NetSuite to deliver the kind of communications their clients need.
The only problem with using two excellent marketing automation solutions like Infusionsoft and NetSuite?
Integrating the two so that smarterBATHROOMS+’s personalized emails have maximum impact.
smarterBATHROOMS+ need to Tag specific records from NetSuite in Infusionsoft once the records will reach the following:
They need this segmentation in order to send their customers relevant emails at the relevant time.
This is where SyncApps by Cazoomi comes into play.
When smarterBATHROOMS+ reached out to us with this problem, we immediately knew what we had to do. We know that most integrations between Infusionsoft and NetSuite on the market are lacking in real personalization capabilities. This is why companies like smarterBATHROOMS+ reach out to us — so they can get real personalization and tailor-made configuration when it matters the most.
Here’s what we did at their suggestion (and what has now become a feature of the Infusionsoft to NetSuite integration that all our clients can enjoy):
SyncApps Sync Profile Configuration
Need a similar integration feature for your mission-critical software? Don’t hesitate to reach out to us!