NetSuite and iContact

Easily synchronize your records between NetSuite and iContact, allowing for seamless segmentation of NetSuite records to iContact lists. Streamline your importing and exporting processes with automatic functionality.
See what you can do There is no limit to the things you can create with the iContact for NetSuite integration! Better campaigns, unparalleled insights, bidirectional data flows, cooperation between departments -- all these and many others are just a click away.
iContact Pro Select is supported for NetSuite integration.
Works with SuiteCommerce and SuiteCommerce Advanced.
Create new Customer records under a Parent Customer in NetSuite for eCommerce workflows.
Sync NetSuite Companies, Contacts, Leads, and Prospects to iContact Lists.
Use NetSuite Contact and Customer Subscriptions to List(s) for better-targeted marketing.
Filter and sync only those records that meet specific criteria from CRM or vice-versa.
Opt-outs are managed automatically in NetSuite from iContact.
Sync iContact's "Do Not Contact" status to NetSuite Global Subscription status.
NetSuite supports the following Saved Search record types: Contact, Customer, Employee, Partner, Transaction, and Vendor. Each Saved Search will be synced to an iContact marketing list.
There is custom field mapping between both systems. Basic Contact fields are mapped by default, and iContact's Custom fields can also be synced.
Sync and map hard bounces to NetSuite CRM custom fields.
Sync iContact Campaign Responses to NetSuite custom records. Option to sync specific Campaigns or all Campaigns.
NetSuite always takes higher precedence over iContact. Any data changes in NetSuite will always be synced to iContact.
Contact data is synced from iContact only if the email address doesn't exist in NetSuite when syncing or Update Field Mapping is enabled.
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Sync unlimitted records/month
Real-time syncing (every 2 minutes)
Manual sync anytime (on demand)
Run 25+ workflows at once
Advanced field mapping (checkbox, static, expression)
Unsubscribe and campaign/list sync support
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1 integration (Set Up)
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Sync up to 100 records/month
Manual sync (on demand)
Sync every 24 hours
1 filter or segmentation
Basic field mapping
Email support only
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How it Works
Start automating

Setting up multiple automations is super simple. First, select the software you use to get started and name the automation.

After connecting your software, choose the workflow automations that match your use cases and integration requirements. In each Step, let our smart integration suggestions based on your chosen use case, lead you to each prebuilt automation your business needs today.

That's it! Now, you'll be able to move through the next few Steps to select more workflows your business might need.

Full Sync

The Full Sync feature will power up your sales and marketing workflows by automating the process of removing records from your marketing software when your CRM records no longer match your syncing criteria.

The Full Sync can be scheduled to run Daily, Weekly, Monthly or done manually per integration.

True up your CRM and Marketing solutions efficiently.

Field Mapping

Basic fields such as Email Address, Name, Title, Address, Company Name, Phone Number, and Email Opt Out fields are already pre-mapped. Additional custom field mapping, field expression mapping, and overriding of fields like Email Address or Unsubscribe are available under "More Options".

Bidirectional updates of existing records or new records is easy to do in this step. Be sure to press Reset Sync Process after adding new field mapping so all your data will be re-synced with the new field mappings.

Filter & Segmentation

Filtering takes your records and filters them based on your chosen criteria.

Segmentation creates Tags, Groups or Lists automatically based on your filtering criteria. The use of Field Expression Mapping is supported. See some cool Filtering and Segmentation use cases here.

Sync Scheduling

Sync Scheduling can be set up to completely automate your integration, so you do not have to run it manually. Sync On-Demand is available to allow quick testing of your software's integration or to make it so you can manually run your automation.

Set the time it runs, day of the week, or any schedule you choose. If you want to sync your marketing metrics in real-time, then head to scheduling for this option.

About NetSuite and iContact integration
Use iContact for Marketing and NetSuite for CRM or ERP?

Get your iContact marketing team the NetSuite data they need from NetSuite transactional eCommerce data.

Sales will be happy!

SyncApps Basics
Using SyncApps for segmentation and metrics

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