Brand New in Your SyncApps Dashboard – February Updates and Releases

Angie Abratiguin
5 minute read

February Updates And Releases in your Dashboard

If you have been a SyncApps subscriber for some time now, you already know that we’re always working on new features and new integrations. If you’re new here, welcome! This is one of the first updates of this kind you’ll see in this space.

As always, all of the new releases are based on your feedback. Each week, we carefully analyze support tickets and inquiries to come up with new features and integrations that you need.

So, if you feel like your SyncApps dashboard could use some new features, don’t hesitate to write to us.

In the meantime, these are the brand-new goodies you already have access to as a subscriber:

Whats New?

New Product Features

See Your Open Rates and Click Rates from Mailchimp and Constant Contact in Salesforce

See Your Open Rates and Click Rates from Mailchimp and Constant Contact in Salesforce

No more switching between apps! The metrics that you care about are now available at a glance in Salesforce.

Campaign Open and Click Rates

You can now see how many opens, clicks, forwards, bounces, hard bounces, etc., and the percentages for each Email Campaign that flows through from Constant Contact in Salesforce.

  • Campaign Summary such as the total sends opens, clicks, etc., can now be synced to Salesforce from Constant Contact and Mailchimp
  • Fields like Opens, Clicks, Forwards, Bounces, and Email Events are mapped in Step 4 for summary-based reporting by Salesforce.

Read more here: What is Click-to-Open Rate — or CTOR — in Email Marketing?

New Integration Alert!

Sendinblue for NetSuite

By popular demand, we have added Sendinblue to our arsenal. You now have access to:

Sendinblue for NetSuite

The features you’re gonna love:

  • Sync NetSuite Companies, Contacts, Leads, or Prospects to Sendinblue List(s).
  • Use NetSuite Contact and Customer Subscriptions to Sendinblue List(s) for better-targeted marketing.
  • Sync Abandoned Cart Prospects from NetSuite to Sendinblue List(s).
  • Get bidirectional integration support for Sendinblue List(s) to NetSuite CRM checkboxes for easier Group management in Sendinblue.
  • NetSuite Subscriptions to Sendinblue List(s) supported.
  • Connect multiple NetSuite or NetSuite OneWorld instances to multiple Sendinblue instances and vice versa.
  • Update NetSuite if subscribers update their profiles in Sendinblue. (Field mapping required for bidirectional automation)
  • Filter and sync only those records that meet specific criteria from NetSuite or vice-versa.
  • Sync back all or only specific Sendinblue Campaign Responses or Marketing Metrics, including links, clicked, to NetSuite custom records automatically.
  • Trigger Sendinblue Autoresponders from the NetSuite field or field status updates.
  • Opt-outs are managed automatically by default with the ability to override opt-out settings between Sendinblue and NetSuite’s Soft Opt-Out field.
  • Map Sendinblue Email Out-Out to a custom Opt-Out field in NetSuite.
  • Sync and map hard bounces to a NetSuite custom field.
  • Bidirectional field mapping between both systems.
  • NetSuite supported Saved Search record types: Contact, Customer, Employee, Partner, Transaction, and Vendor. Saved Search(es) synced to Sendinblue List(s).
  • NetSuite always takes higher precedence over Sendinblue. Any record changes in NetSuite will always be synced to Sendinblue.
  • Data is synced from Sendinblue only if the email address doesn’t exist in NetSuite at the time of syncing or you are using the Sendinblue Update record feature to update existing records with field updates from Sendinblue. (Field Mapping required)

As always, it’s super easy to set it up. It takes less than 10 minutes. Seriously, we’ve timed it:

Step 1: Authenticate NetSuite, then choose the features that match your use cases and integration requirements. 1-2 minutes

Step 2: Authenticate Sendinblue and choose the features that match your use cases and integration requirements. 1-2 minutes

Step 3: Review the Full Sync Add-On you may need for your automation. 30 seconds

Step 4: Select the field mapping needed to bidirectionally sync between each system. 2 minutes

Step 5: Select any Filtering and Segmentation if it matches your needs. 15 seconds

You’re all set! Select the schedule you need. Connect software. Achieve automation.

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Ready to get started? It takes 5 minutes and you don’t even need a credit card:

Tip of the Month

Did you know you can add and remove Mailchimp Tags from your records in Mailchimp automatically using this cool SyncApps feature for your automation?

Mailchimp for Salesforce tags

Check this feature out in Step 2 of your setup for Tags and in Step 3 schedule your Full Sync to save hours per week. Say goodbye to manually matching your Tags in Mailchimp to your Salesforce records.


Check out this type of post:

Learn more here: How to Create & Remove Tags in Mailchimp Automatically

Workflows Demystified

Salesforce: Sync Clicked URL for Campaign + Activity

You can now log this event in the Campaign member, then the Clicked URL, or Email Events will flow back to both Activities and Campaign members.

Create Salesforce Campaign + Activity

Create Salesforce Campaign + Activity

  • This option is a combination of Option 1 and Option 2.
  • If Campaign + Activity mode is selected then the URLs Clicked, Email Event field will be populated.

Create Salesforce Campaign + Activity

Learn More here: How to bring back campaign metrics to Salesforce