Zendesk to NetSuite

Integrate Zendesk for NetSuite and NetSuite OneWorld to get deeper customer engagement. Sales, Support and Financials data integrated to Zendesk.

Try for Free Plans Starting at $49.99/month/company
  • Select the Sync Mode right for your NetSuite.
  • 4 Supported integration modes: Zendesk Ticket to NetSuite Case (One-way ticket sync) | NetSuite Case to Zendesk Ticket (One-way ticket sync) | Sync Zendesk Ticket to NetSuite Case only if NetSuite Case does not exist. Sync NetSuite Case update to Zendesk Ticket | Do not sync Zendesk Ticket to NetSuite.
  • Sync Zendesk tickets to NetSuite Cases.
  • Option to sync only Zendesk Tickets to NetSuite with a specified tag.
  • Migrate NetSuite Cases to Zendesk Tickets.
  • Migrate Historical Zendesk Tickets to NetSuite Cases.
  • Sync Zendesk Users to NetSuite Contacts.
  • Sync NetSuite Customers to Zendesk users. (Feature available upon request)
  • Add or Update Contact details in Zendesk with NetSuite Contact data.
  • Zendesk Apps for NetSuite available for Enterprise subscribers. (All Sales orders, Balances + Customer Search feature & more) The Zendesk App currently supports the following features: Search NetSuite Customer from Zendesk Ticket | View NetSuite Sales Orders in Zendesk | Custom Records Tab (Warranty, RMA) build to your NetSuite specifications.
  • Sync all Zendesk Ticket comments to NetSuite Support Case messages.
  • Sync all NetSuite Support Case messages to Zendesk Ticket comments.
  • Zendesk to NetSuite Time Tracking. Zendesk Time Tracking app (https://www.zendesk.com/apps/time-tracking/) must be installed in Zendesk.
  • Custom Field Mapping between NetSuite Case, Customer and Zendesk Ticket, User, Organization. (Enterprise Plans only)
  • Free access to our first Enterprise Import App, "Bulk Zendesk Organization Update", to Update Zendesk Orgs name, Import unlimited records to Zendesk, Quickly import user's time zone, or photo, or language preference, etc. (Enterprise Plans only)
PRICING

Plans to fit any size of Business


Enterprise

$ 99 99

/month/company

This plan has every feature of our Pro Plan with added real-time integration feature in scheduling.

All Integrations Available
Unlimited Number of Records
Unlimited Account Users
Sync on Demand
Flexible Sync Scheduling (min, hour, day)
24/7 Support and Email
100+ unique customizations
Custom services
Scheduled phone support
enterprise plan

Comes with 20 integrations and unlimited records sync with flexible sync scheduing and 24/7 support.

Try For Free signup

Professional

$ 49 99

/month/company

Everything for a thriving business needing unlimited data integration between their disparate systems.

140+ Integrations Available
Unlimited Number of Records
Unlimited Account Users
Sync on Demand
Sync Scheduling (6, 12 or 24 hours)
24/7 Support and Email
100+ unique customizations
Custom services
Scheduled phone support
Professional plan

Comes with 5 integrations and Sync Scheduling, every 6, 12, or 24 hours.

Try for Free signup

Basic

$ 19 99

/month/company

This plan will get your business started with our easy point and press integration to save time integrating.

40+ Integrations Available
Unlimited Number of Records
Sync Scheduling (Daily Interval)
24/7 Support and Email
Unlimited Account Users
Sync on Demand
100+ unique customizations
Custom services
Scheduled phone support
Basic plan

Comes with 2 integrations, this plan is best for startups and small businesses with 24-hr syncing interval needs.

Try for Free signup


Only

Free

$ 0

/month/company

Need to replace error prone CRM data import/export for your business? This is a perfect set it & forget it plan.

FREE for Constant Contact Subscribers
Unlimited Number of Records
Sync Scheduling (Daily Interval)
24/7 Support and Email
Unlimited Account Users
Sync on Demand
100+ unique customizations
Custom services
Scheduled phone support
free plan

Available to our Constant Contact subscribers, sync unlimited records with 1 available integration.

Try for Free signup

Support

Touch base with the Cazoomi product team leads, share ideas, and get answers to your SyncApps questions.

  • Get a SyncApps guru dedicated to review your integration with you?
  • Need some help with your Sync Profile setup?
  • Want a Cazoomi team lead to hop on a GoToMeeting meeting to have a look into a problem you are having?

​Scaling Up and Scaling Down. For more on our Support and Consulting offers, contact us and we'll discuss all available options including referrals to access to our network of implementation partners, if needed.

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HOW IT WORKS
  • Zendesk credentials

    Enter your Zendesk Credentials and if you have any questions, hover over your SyncNotes tooltip to get more information those are the little green s in the setup steps throughout SyncApps.

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Stay more up-to-date on your customers than ever using Zendesk for NetSuite!

  • Sync Zendesk tickets to NetSuite cases
  • Sync NetSuite customers to Zendesk users
  • Keep track of your support data with a few touches
  • Field Mapping between NetSuite and Zendesk synced in real-time
  • Don't settle, so go ahead and use the Support app you love with your NetSuite today!
NetSuite and Cazoomi deliver a new way to sync Zendesk for optimal targeted ad marketing!
We provide a fully integrated solution for Zendesk to NetSuite with captured lead, contact and customer data, from NetSuite to Zendesk and vice versa.

Give your small business an edge with NetSuite to Zendesk RMA App.

Zendesk for NetSuite connects your customer service data

Need to ditch obsolete systems for modern integration that boosts your bottom line? We’re happy to help! Try for Free get a demo

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