Zendesk to NetSuite

Integrate Zendesk for NetSuite and NetSuite OneWorld to get deeper customer engagement. Sales, Support and Financials data integrated to Zendesk.

Integration modes for any use case: Zendesk Ticket to NetSuite Case (One-way ticket sync) | NetSuite Case to Zendesk Ticket (One-way ticket sync) | Sync Zendesk Ticket to NetSuite Case only if NetSuite Case does not exist. Sync NetSuite Case update to Zendesk Ticket | Do not sync Zendesk Ticket to NetSuite.
Sync Zendesk tickets to NetSuite Cases.
Sync all Zendesk Ticket comments to NetSuite Support Case messages.
Sync all NetSuite Support Case messages to Zendesk Ticket comments.
Custom Field Mapping between NetSuite Case, Customer and Zendesk Ticket, User, Organization.
Option to sync only Zendesk Tickets to NetSuite with a specified tag.
Migrate NetSuite Cases to Zendesk Tickets.
Migrate Historical Zendesk Tickets to NetSuite Cases.
Sync Zendesk Users to NetSuite Contacts.
Sync NetSuite Customers to Zendesk users.
Add or Update Contact details in Zendesk with NetSuite Contact data.
NetSuite for Zendesk App (All Sales orders, Balances + Customer Search feature & custom build available upon request)
The App currently supports the following features: Search NetSuite Customer from Zendesk Ticket | View NetSuite Sales Orders in Zendesk | Custom Records Tab (Warranty, RMA) build to your NetSuite specifications.
Zendesk to NetSuite Time Tracking. Zendesk Time Tracking app (https://www.zendesk.com/apps/time-tracking/) must be installed in Zendesk.
We've Simplified Integration Pricing
Sign up, connect your Software and start syncing 1 to 1,000,000 records, or even more in all Plans! No credit card required.

Enterprise

$ 199 99

/month/company

This plan has every feature of our Pro Plan with added real-time integration feature in scheduling.

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Enterprise Plan

Comes with 20 integrations and unlimited records sync with flexible sync scheduling and 24/7 support.

Plan Includes:
All Integrations Available
20 Sync Profiles Available
Unlimited records for syncing
Real-time and Flexible Sync Interval
Unlimited Team Members
Sync on Demand
Dedicated Integration Success Service
Tailored Onboarding and Training by SyncApps Experts
Custom Solutions
Phone Support
24/7 Support and Email

Professional

$ 99 99

/month/company

Everything for a thriving business needing unlimited data integration between their disparate systems.

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Professional Plan

Comes with 10 integrations and Sync Scheduling, every 1, 6, 12, and 24 hours sync interval.

Plan Includes:
All Integrations Available
10 Sync Profiles Available
Unlimited records for syncing
1, 6, 12, and 24 Hours Sync Interval
Unlimited Team Members
Sync on Demand
Dedicated Integration Success Service
Tailored Onboarding and Training by SyncApps Experts
Custom Solutions
Phone support
24/7 Support and Email

Basic

$ 49 99

/month/company

This plan will get your business started with our easy point and press integration to save time integrating.

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Basic plan

Comes with 2 integrations, this plan is best for startups and small businesses with 6, 12 and 24 hours syncing interval needs.

Plan Includes:
All Integrations Available
2 Sync Profiles Available
Unlimited records for syncing
6, 12 and 24 hours Sync Interval
2 Team Members
Sync on Demand
Dedicated Integration Success Service
Tailored Onboarding and Training by SyncApps Experts
Custom Solutions
Phone support
24/7 Support and Email

Free

$ 0

/month/company

Need to replace error prone CRM data import/export for your business? This is a perfect set it & forget it plan.

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Free Plan

All Marketing Automation Software integrations available, sync unlimited records with 1 integration.

Plan Includes:
FREE for Marketing Automation
1 Sync Profile Available
Unlimited records for syncing
Sync Scheduling (24 hours Interval)
1 Team Member
Sync on Demand
Dedicated Integration Success Service
Tailored Onboarding and Training by SyncApps Experts
Custom Solutions
Phone support
24/7 Support and Email
Support

Touch base with the SyncApps Experts, share ideas, and get answers to your SyncApps questions.

  • Get a SyncApps guru dedicated to review your integration with you?
  • Need some help with your Sync Profile setup?
  • Want a SyncApps Expert to hop on an online meeting to have a look into a problem you are having?

​Scaling Up and Scaling Down. For more on our Support and Consulting offers, contact us and we'll discuss all available options including referrals to access to our network of implementation partners, if needed.

Step 1 and 2
Insert your integration information

Select the Software you use to get started and name the profile. This is just a description for you to remember the Sync Profile that you created. A Sync Profile is just a term meaning your integration.

After entering your software credentials if you have questions while on any step in your Sync Profile please hover over any SyncNotes to get detailed information on that specific integration service or related item.

SyncApps Add-Ons
Add-Ons

The Add-Ons screen allows you to select those you want and more for each software you connect. Press the Add-Ons you would like to configure and Press Next.

2 Free Weeks
Custom Field Mapping

Additional field mapping is optional. Basic Contact fields such as Email Address, Name, Title, Address, Company Name are already premapped for you. You can also enable static text mapping capability to sync back fields from landing pages to your software.

Field mapping from your chosen software 1 & software 2 allows you to update existing records or new records with ease. Be sure that after adding new field mapping to press Reset Sync Process from your Sync Profile page so all your data will be re-synced with the new field mappings.

filtering and segmentation
Filter & Segmentation

Filtering takes your CRM, eCommerce or other records, filters based on the specified criteria and syncs the records into your target software. Filter your unlimited records bidirectionally from either software you are using today.

Segmentation syncs records from each defined segment into separate Lists, Groups, or Tags.

Does it only work if you use Campaigns, Marketing Lists, List Views, Groups, Tags or Saved Searches and pull records based on your filters from your software system of record?

No, it also works if you do not use Campaigns, Marketing Lists, List Views, Groups, Tags or Saved Searches. Try it out today in your Trial or, if on a paid plan, from the Add-Ons page!

sync scheduling
Sync Scheduling

Sync Scheduling can be set up on your trial and on paid plans. Sync On-Demand is available too on all trials to allow quick testing of your software's integration. On paid plans Data and List sync occurs within this set schedule you choose. If wanting to sync your Campaign metrics in realtime then head to Step 6 for this option.

SyncApps Team feature
Get Connected

Empower your organization with our Unlimited Team Members feature so your team can manage your data integration or migration with ease!

Take your organization to the next level and keep everyone on the same page!

Drilling down reports
Reports

Knowing what is going on in your integrations is the lifeblood of the organization.

On your reports tab, check recent, historical data synced between the software your team uses daily. You can also share the reports between your in-house or remote teams.

Stay more up-to-date on your customers than ever using Zendesk for NetSuite!
  • Sync Zendesk tickets to NetSuite cases
  • Sync NetSuite customers to Zendesk users
  • Keep track of your support data with a few touches
  • Field Mapping between NetSuite and Zendesk synced in real-time
  • Don't settle, so go ahead and use the Support app you love with your NetSuite today!

NetSuite and Cazoomi deliver a new way to sync Zendesk for optimal targeted ad marketing!

We provide a fully integrated solution for Zendesk to NetSuite with captured lead, contact and customer data, from NetSuite to Zendesk and vice versa.

Give your small business an edge with NetSuite to Zendesk RMA App.

Software A to Software B
Zendesk for NetSuite connects your customer service data

Get connected

Empower your organization with our Unlimited Team Members feature so your team can manage your data integration or migration with ease! Take your organization to the next level and keep everyone on the same page!
Get connected altogether
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