THE SYNCAPPS BLOG

CRM Survey: What CRM would your company choose today?

If you will be given the opportunity to restart and choose a CRM to use for your business, what would it be? See this CRM survey.

By AngieMar 28, 2011 1 minute read

CRM Perspectives from a broad survey conducted by one of our favorite research houses | Nucleus Research

RESULTS FROM THE CRM SURVEY

Microsoft Dynamics 47%

Salesforce.com 23%

SugarCRM 9%

NetSuite CRM 7%

Oracle CRM 6%

Sage CRM 6%

RightNow 2%

Our teams are experiencing similar percentages around CRM implementation requests coming through our Build & Quote site this year. One outlier, however, is Zoho CRM which accounts for almost 5%-6% of the requests for implementation so far coming through our site in 2011.

As a CFO, CTO, or executive decision-maker faced with all the choices of CRM today, it makes sense to take a look at the ROI of implementing each contrasted with the investment benefits gained.

Our members are also using this ROI tool, which has been downloaded by over 5MM, who really want something designed to help them build a financial business case to support their technology decision.

CRM survey