Eighty-five percent of citizens expect the same level of or higher quality digital services from the government as they get from commercial organizations. They increasingly expect governments to provide them with seamless services on any channel, whether it’s a computer, a mobile phone, an in-person interaction, or a combination of these.  Governments are hard-pressed by…..

Most governments have adopted digital technologies to improve citizen experience. They are now using data to formulate policies, budgets, business processes, and programs. State agencies are moving towards collaboration and greater connectivity through system integration. The demand for integration is on the rise, and the market is set to reach $582.5 billion by 2025. Data…..

The third quarter has come and gone, and with it came a whole new world of enhancements and features for SyncApps by Cazoomi. We are enumerating each of the major ones, and what it means for subscribers like you. Some will be a surprise to old and new subscribers alike, while some have been waiting…..

Let’s talk a little about hard bounces. In email marketing, a hard bounce occurs when an email returns an error message to the sender because the recipient of the email has an invalid address. Invalid addresses can be because the domain name is invalid or misspelled, or the recipient’s address is unknown or unregistered. Measuring…..

Citizens’ demands have increased over the years, and government institutions are working hard to meet them. They have invested in different software to resolve citizen problems better, improve efficiencies, and improve experiences. Over the years, the institutions invested in customer relationship management systems, accounting software, business process management software, and many others. But something else…..

When you find new customers, you have to consider how to manage your relationships with them. Customers are a vital component to the growth of your business and have the ability to determine your longevity and business success. Building relationships with customers has many benefits – from keeping them coming back to buy more to…..

Integrating applications helps government institutions leverage data from all their solutions in order to make data-driven decisions. Eliminating silos in government helps departments share data and collaborate. Collaborations lead to reduced data errors, greater efficiencies, reduced time spent on manual entry, and better management of duplicate data. Briefly put, integration helps them do more with…..

Technology has made it a whole lot easier for people to pretty much get what they want – services and product-wise. This wouldn’t have been easy or even remotely possible if it wasn’t for flawless data flow and the beefed up security around the entire process. Back in the day, when you would have to…..

Whether you already have an eCommerce platform operational or are looking for ways to plan your business strategy in advance of launch, integrating your front-end storefront with the back-end inventory management system can be extremely helpful.  This is what is commonly referred to as an eCommerce integration project, or the initiative to integrate third-party solutions…..

Mergers and Acquisitions (M&As) usually takes place when a firm has reached its peak of success or loss and, in turn, decides to look for other sources of income. Organizations pursue mergers and acquisitions for various reasons, including a need to expand. One of the greatest benefits of mergers and acquisitions is the increased value…..