Excellent — we always encourage our subscribers to be diligent about how their data is handled. This article will give you a quick overview of all the security measures in place at SyncApps.
SyncApps data security for our subscribers has been goal number one since 2009 when we began and we’ve never experienced a data breach.
Keeping your data safe and secure is our top priority at SyncApps. Our global teams work hard to make sure SyncApps is protected 24/7 from threats, both internal and external. What we have found over the years working with our subscribers to build the best iPaaS platform for Salesforce and NetSuite is that the closer we align our goals with yours is the key to success.
SyncApps is powered by Rackspace’s powerful data centers, which are protected by state-of-the-art enterprise-class physical and firewall security so you know your data is always safe as it moves through your 256-Bit SSL Bank-level secure SyncApps Platform.
Our internal security experts together with Rackspace’s team work hand in hand to make sure your data is transferred safe and stays safe end-to-end.
The data that is being shown in the processed emails are generated in the Sync Process only and are not stored in our database, which means these data are not retrievable and not usable in future software operations as this is only meant for reporting purposes.
All our SyncApps site pages run on “HTTPS,” and the connection to our SyncApps site is encrypted and authenticated using TLS 1.2 (a strong protocol), ECDHE_RSA with P-256 (a strong key exchange), and AES_128_GCM (a strong cipher).
Meaning, we use AES encryption to encrypt API keys, tokens, and all credentials. They are encrypted at the record level. All information, HTTP requests (get, post, etc.) are encrypted, so you are in good hands with our iPaaS platform trusted by small businesses to large enterprises today.
Cazoomi also goes through security reviews and penetration tests performed by 3rd party security firms yearly.
SyncApps does not store any customer data outside of name, email, and contact information upon signup.
Since January 1, 2005, California law permits individuals who are California residents to request once every calendar year certain information regarding our disclosure of Personal Information to any third party. However, we do not share any information with 3rd parties outside our billing platform provider, Cheddar, which bills our subscribers.
To review and update your personal information to ensure it is accurate or any privacy request, contact us at [email protected].
The California Consumer Privacy Act (CCPA) is a new data privacy law that establishes various rights for California state residents. SyncApps by Cazoomi is fully compliant and never sells any information about our subscribers.
We are fully GDPR compliant Check out how we are meeting the challenge with GDPR here.
We are ready for the CCPA!
All payment transactions are processed using bank-level encryption with your payment information safe on our preferred PCI-compliant payment platform, Cheddar.
Team Account Admin and Team Member level access
Two-factor authentication (2FA) (Rollout planned)
Our team has access to your registered account information to delight you with 24/7 customer support, troubleshooting efforts, and dealing with any account-related issues on the platform.
All employees and contractors of Cazoomi are under NDAs before working with SyncApps. Access to our Rackspace servers are all logged and limited to our key personnel worldwide. Each laptop provided by Cazoomi is hardened with customized software to make sure everyone on our team is safe in their working environment. SyncApps access is audited daily.
Founded by leading NetSuite, Salesforce, and RSA experts, we’ve been building integration software for a while now. Protecting subscribers’ data is about a track record of making great software with awesome people built around airtight security methodology. From 2008 when we had the idea of SyncApps, to creating the platform in 2009 that became SyncApps in 2011, we’ve strived as a team to earn our stripes at being the best in iPaaS for both small and large companies all over the world, integrating their data.
Thanks to our insightful subscribers, we have introduced new security features that are trusted by mom & pop stores to global enterprises using SyncApps today. We will continue to do our role in providing a feature-rich, efficient, and secure platform that meets the needs of integration use cases for businesses and organizations around the globe.
Check out the options below on how you can contact our support team and find the answers you need to help you with your SyncApps integrations.
Check out these Help Desk articles for answers to frequently asked questions.