Did you know that most customers are willing to pay more just to get better customer services? Sometimes, up to 25% more. Customer support isn’t just something you do out of the goodness of your heart. People expect it. And they don’t just expect any customer support — they want the best. Who doesn’t, right?…..

We’ve been talking a lot about how the pandemic has affected various industries. We were (and still are) worried about retail, hospitality, travel, IT & software, global mobility, and pretty much every industry and niche we can think about. And rightfully so. No one will escape this unharmed or without having to change business models…..

As the world moves to digitize almost everything and anything under the sun, thanks to high internet penetration and ballooning digital device usage, consumers are now turning to eCommerce as their preferred shopping method. Having finally overcome the initial jitters about transacting online, eCommerce and digital marketplaces have now become a must-have. Why? Because eCommerce…..

Ready? It’s time for our biggest announcement of the quarter: the top new features and enhancements over the last three months. For the SyncApps by Cazoomi team, the pandemic didn’t mean laying back and waiting to see where the pieces fall. We cater to a lot of SMEs and we know they need our support…..

Did you know that personalized emails have 6x higher transactional rates? Or that they account for 58% of ALL the revenue? Better yet, personalized email campaigns get a median ROI of 122%. I could go on and on with these stats but you get the gist. They all say the same thing: personalize your emails…..

The software industry is growing exponentially every year, much like any other industry in the tech world in general. The first thought that pops into mind when you look at these numbers is that software is a great industry to be in, anywhere in the world. But what happens if you move to a more…..

If you’re a regular on the SyncApps by Cazoomi blog, you already know that we’ve talked a lot about integration. It’s not just because integration is our jam. It’s mainly because you are using it every day, whether you know it or not. Now, if you are using the right integration service — that’s a…..

Retail marketing is arguably one of the simplest and less complex trading models around. Its simplicity makes it among the most preferred business models to adopt. However, in these trying times for retail, now more than ever, a solid retail strategy is needed to not only survive but thrive. Three key pillars are: The retailer…..

No one needs a reminder of how hard small businesses were hit by the 2020 pandemic. What we all need is a way to support these SMEs. You can choose to buy local, get your groceries from small shops instead of supermarkets, spend your holiday close to home and so on. All these are great…..

“I’m never going to sign up for a full brick-and-mortar gym”. In the post-pandemic (or at least post-lockdown) world, phrases like this one are quite common. This is why Mindbody Online, the name everyone in the health and wellness world knows, is introducing a way to make virtual classes easier for gym and studio owners……